CUSTOMER EXPERIENCE

Transport

Committed to deliveries always on time, with complete safety and control. Our vehicles are tracked in real time and we apply the most advanced technology for total control of the merchandise. In addition, we interface with the client to offer real-time information via web tracking, telephone service, sms, mails, mobile APP or even with our chatbot. We customize the service, tracking and traceability for all business profiles and sectors. We offer proactive delivery management and maintain permanent and transparent contact.

Logistics

In the logistics area we include the storage, packaging, order preparation and transportation of our shipments in a single management system. All this, with a single point of contact and a single interface to provide traceability, control and speed to this part of the chain. We have drones for stock control, self-guided intralogistics vehicles, refrigeration chambers, automatic classification and picking systems to cover the needs of sectors in which we are leaders, such as optics, fashion, pharmacy, orthopedics, IT, retail, automobile or footwear.

e-Commerce

We are committed to a dynamic solution that interacts with the recipient before and during the delivery of the shipment. In this way, we maximise delivery ratios in these services, as well as reverse logistics management. Our clients’ recipients can self-manage delivery times by selecting the time periods in which they wish to receive their deliveries. In addition, we have a notification system (via SMS) to the final recipient, notifying the delivery an hour in advance.