Express Transport and Logistics
SPAIN AND PORTUGAL
Our hallmarks
Delivery experience
Speed
- Timely and adequate delivery.
- We have an algorithm that is updated in real time, to indicate the best route available at all times to our drivers.
Flexibility
- Wide range of services and schedules.
- Customised delivery management.
- Real-time modification of the delivery conditions or recipient.
- Possibility of interaction before, during and after delivery, self-managing delivery times.
- Our range of services is designed to meet the needs of our customers.
At Sending we care about our clients, establishing permanent contact with them and offering them the service that best suits their needs.
Proactivity
- Customer perception centre.
- Assistance in different languages.
- 360º customer service, in person or multi-device: web, mail, app, chatbot or phone.
- Agile and fast communication.
Safety
- All our vehicles are monitored by GPS, so their real-time location is known at all times and for greater control of deliveries.
- All our drivers have the latest generation PDAs.
- Traceability.
With a fleet of 945 vehicles, we offer coverage in Spain, Portugal, Andorra, Ceuta, Melilla and the best island service in the Canary Islands, Balearic Islands and Azores.
Innovation
- Personalized APPs.
- Customised tracking via sms, app, chatbot, web and emails.
- Drones for inventory control.
- Self-guided intralogistics vehicles.
- Our IT department is specialised in designing innovative, flexible and real solutions for our clients.
- We have an online platform with high availability.
Reliability
- Extensive distribution network in Spain and Portugal with more than 120 branches, 60,000 square metres of warehouse space in Spain and Portugal for cross docking, distribution and logistics operations.
- 3,500 delivery points in Spain and Portugal.
- 11 merchandise exchange platforms.
- 171 light and heavy vehicle routes.
- 945 last mile distribution routes.
- Air and shipping routes to the Balearic and Canary Islands.
Coverage
Thanks to our extensive distribution and transport network, we handle 24-hour deliveries throughout Spain and Portugal, for shipments from Europe and the Iberian Peninsula.
Innovación
Mejoras en nuestro servicio
En Sending llevamos a cabo constantes mejoras en innovación en nuestro servicio para poder estar siempre a la vanguardia y conseguir mantenernos como líderes del sector del transporte urgente. Nos esforzamos para conseguir las mejoras necesarias y así poder ofrecer el mejor servicio.
